What is therapy? Therapy, also called counseling or psychotherapy, is a process in which a client works with a Licensed professional to diagnose and resolve problematic beliefs, behaviors, relationship issues, feelings and sometimes physical responses. The idea behind therapy is to focus on past traumas and issues to change self-destructive habits, repair and improve relationships and work through painful feelings. In this sense, therapy focuses on the past and on introspection and analysis, with the hope of resolving past issues and creating a happier, more stable future.